• Hiring of Personal Chef

• Hiring of Babysitter

• Booking of Excursions and Tickets

• Chartering a Luxury Yachts

• Renting a Car

• Booking an Airport Transfer

• Purchasing a Property

• Permanent Residency and Tax Residency applications

All payments by Guests for additional services provided by third parties but booked directly through us, will handled directly by each third party. This condition applies unless otherwise specified in writing.

We have no liability arising from these services offered by third parties, that operate independently from us.

OCCUPANCY

The number of Guests allowed, should correspond to the number of people agreed at the time of booking.

If the number of Guests is exceeded, without prior permission given by us, we have the right to terminate your booking without prior notice and without refund. In the event that we cannot accommodate the additional number of Guests requested, the Guests will have to make their own arrangements

This does not apply for only for infants less than 2 years old.

CANCELLATION POLICY

If the Guests for any reason wishes to cancel their booking with us, they must immediately contact us via e-mail or by telephone at:

The above conditions apply unless otherwise specified in writing.

CHECK-IN AND CHECK-OUT

Guests Check-in time is at 15:00. Guests cannot, unless upon prior approval, obtain keys or drop bags prior to check in time.

Check–out time is at 11:00 Late Check-Out:

Check-in and check-out times are strictly enforced at our properties. If you would like a late check-out, you are required to check with us, to see if this is possible.

A fee may applicable, dependent on the duration and time of the late checkout.

CHANGES OR CANCELLATION BY US

In the unlikely event that alterations and cancellations are instigated by us, we shall inform you as soon as possible and if required we will aim to arrange an alternative accommodation of similar standard, location and size.

If we are unable to provide any alternative accommodation or if it is not accepted as an alternative option, we will refund the total amount paid and we shall be under no further liability.

We reserve the right to cancel your booking under the following circumstances:

• If the tenant or one of the persons in the group or family deliberately causes damage to the property or to the facilities of the property. Under these circumstances the remaining rental price will not be refunded.
• If the tenant or one of the persons in the group or family do not follow the house rules or bothers or endangers other persons inappropriately. No refund will be made under these circumstances.
• If the tenant fails to pay the remaining amount of the rental upon arrival or does not leave the deposit as agreed.

SECURITY DEPOSIT

• any physical injury, sickness, death, loss, damage, inconvenience or additional expenses incurred by the Guests, their party or visitors regardless of the cause

• any vehicle or the contents of any vehicle used, hired or engaged by the Guests or their party during the Rental Period

• for any alterations made to the property or its amenities, which are beyond its control

• inability of the Guests or any member of the Guests’party to enter the location of the Property or stay at the Property for all or part of the Rental Period as a result of failure to obtain appropriate travel or visa documentation, cancellation or amendments to travel arrangements or the missing of flights or travel connections; and/or

• strike, global pandemics, demonstration, terrorist activity (threatened or actual), natural disaster, fire, sickness, weather conditions, action at an airport or port by any

In no case we will be liable to make any payment or give any refund or compensation of any amount over and above the total rental amount paid, unless a cancellation is instigated by us.

For services provided by third parties who operate independently and do not form part of us, we assume no responsibility, therefore, for any loss, injury, or damage to person or property because of the acts of those providers.

We make every effort to ensure that the information and images we provide or present or promote about our property and the descriptions are correct and up to date. However, in the unlikely event of unintentional errors, mistakes or omissions, we cannot accept any liability for these.

LOSS AND/OR DAMAGE

Guests are responsible for leaving the property and its contents in good order and in a clean condition. The Guests are to pay for any damages or losses incurred during occupation.

During occupancy, the Guests are responsible to lock the windows and doors of their property securely at all times when not on the premises, and must exercise care in securing all personal property.

Children are not allowed to enter or use the swimming pool area without adult supervision. Parents and/or Guardians are responsible for any children stating at the properties throughout their stay.

PETS

Our vacation rentals are pet-friendly and pets are permitted only upon prior request and approval, for an additional fee determined by us.

Any additional charges per pet or additional costs of cleaning (where applicable) are also listed next to the property.

Pet owners are responsible for their pets and removal and disposal of their waste. It is also strictly fobidden to leave permitted pets in the properties unattended.

If a pet is found on premises without a permission granted by us, we are allowed to request the removal of the pet with immediate effect. The Guests will have no claim against us for reimbursement of rental amount paid.

We assume no liability for any illness and / or injury to pets during their stay. We assume no liability for any illness and / or injury to Guests from pets during their stay.

SMOKING

COMPLAINTS AND MAINTENANCE

We shall make every effort to keep all the properties in good working order by providing guidance to Guests as soon as possible. In case of any maintenance issues, we will strive to repair the problem as soon as possible after being notified.

No refund shall be made for unforeseen mechanical failures such as the supply of electricity, internet service, water, pool filtration systems, air conditioning, television or Netflix service, appliances, etc.

We request all Guests to report any problems or damages to the properties immediately.

GUEST BEHAVIOR & ACTIVITIES

Guests shall not use or bring with them any illegal substances, inflammable fluids, or other explosives or articles deemed hazardous to life, or property.

Guests are prohibited from using the property for any illegal or immoral purposes.

If we evidence that Guests are misusing the property for the above reasons, they may be asked to vacate the property and they will not be entitled to any refund.

We reserve the right to cancel your reservation immediately and request you to depart from the property with immediate effect if any of the Guests contract Coronavirus or any other pandemic disease.